Technical Sales & Support
Company Description
Focus Label Machinery Limited has been a leader in label printing machines since 1981. With over 40 years of experience, we design, manufacture, and install all types of label printing machines in-house, with training, servicing, spare parts, and consumables provided. Our range includes inline label printing machines, digital inkjet and toner printing machines, heat transfer printing machines, silk screen printing machines, and rewinding machines and finishing equipment.
Role Description
This is a full-time on-site role for a Technical Sales & Support position located in Bingham. The role involves providing technical sales support for label and digital production printing machines and finishing equipment, communicating with customers, offering technical support, and ensuring excellent customer service on a day-to-day basis.
Also working with and managing the company CRM system (Hubspot) putting together quotations and managing our worldwide customer installations with spare parts and product support where required. There may be a requirement to attend trade shows and visit customers and partners.
Qualifications
Technical Sales and Sales skills
Strong communication and customer service skills
Working with a CRM system (Hubspot)
Technical Support expertise
Ability to troubleshoot technical issues
Experience in the printing industry is a plus
Knowledge of label printing and digital printing machines is beneficial
Industry
Printing Services
Employment Type
Full-time
Apply online or Please send your CV with details of experience or qualifications and a short introductory letter to [email protected]
All communications will be reviewed in the strictest confidence.